Disaster Recovery Services

At the heart of our disaster recovery approach is the management of the following three areas: Protecting your data, recovering your environment, and managing your recovery. Within each area, Sungard AS offers a range of products and services to ensure that your data and applications are up and running when disaster strikes. We stand behind what we do with contractually guaranteed service level agreements.

Business Continuity Solution

To generate revenue, your business must be up and running. That’s why DC5 business continuity solutions are the right choice to help you recover quickly in the event of a system, site, or regional outage. Our solutions help you maintain availability across a broad spectrum of recovery point and recovery time requirements during planned as well as unplanned downtime.

Back up Management Services

DC5 Managed Backup Services provide comprehensive 24×7 monitoring & management of your backup and recovery environment under strict SLAs, allowing you to focus on your core business priorities while retaining ownership of your backup technology. Meet internal and regulatory requirements at manageable costs by uniting Symantec’s award-winning managed services and leading data protection technologies.

Based on ITIL processes and deep product knowledge, DC5 Managed Backup Services combine local management –onsite or offsite – with remote round-the-clock monitoring, incident management, and planning and optimization assistance

End User Recovery Services

DC5’s End-User Recovery Services are ideal for organizations that need alternate workspace, telecommunications capabilities, and IT resources to recover their business processes. These services include:

• The ability for employees to resume productivity following a disaster.
  DC5 offers complete End-User Recovery resources—including space, equipment, and voice and data communications lines. Our recovery centers are equipped with the latest desktop and server hardware. And with access to the DC5 Global Network, we can also address your network and telephony requirements.
• A cost-effective alternative to in-house solutions.
  DC5 makes substantial investments in End-User Recovery resources. By leveraging our infrastructure, you avoid any initial capital outlay, as well as the ongoing resource requirements of an in-house approach.
• High level of flexibility to meet your company’s unique needs.
  DC5’s End-User Recovery Services can be tailored to meet your specific needs. Deploy your staff to one of our more than 60 fully-equipped recovery centers located around the world. Or, have a Mobile Recovery Center delivered to your location.